Returns & Exchanges
At Pisces Pets, we want you and your companion to love every piece of fashion you purchase. If you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn, tag-attached items.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags remain attached and the garments are free of pet hair or wear.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
